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Module title Hearing Aid Aptitude Test
Module code AUDI3001
Module lead

Jacqui Graham

Sheree Drury

Module lead profile url: http://www.southampton.ac.uk/engineering/about/staff/ep1.page?
External Examiner:
Faculty Engineering & the Environment
Academic unit FEE Ed - Audiology
Academic session first offered 201415
Credit Points ECTS 0
Level Undergraduate
When will the module be taught Non-Standard
Pre-requisite and/or co-requisite modules
Programmes in which the module is core
Programmes in which the module is compulsory
Programmes in which the module is optional
Date of last edit 16th Dec 2015 - 11:19am

Module overview

This module will provide you with additional knowledge and understanding of the roles and requirements of a Hearing Aid Dispenser (HAD) using case studies and examples to illustrate concepts where appropriate. On successful completion of the module and assessment you will be eligible to apply for registration as a Hearing Aid Dispenser (HAD) with the Health and Care Professions Council (HCPC).

Aims and learning outcomes

Aim

Having successfully completed this module, you will be able to:

  • Meet the eligibility criteria to apply for registration as a Hearing Aid Dispenser (HAD) with the Health and Care Professions Council (HCPC)
  • Give you the background knowledge and a detailed understanding of the skills and requirements of a practising HAD

Graduate Attributes

Graduate Attributes are the personal qualities, skills and understandings that University of Southampton students have the opportunity to develop. They include but extend beyond subject-specific knowledge of an academic discipline and its technical proficiencies. The Graduate Attributes are achieved through the successful attainment of the learning outcomes of the programmes, and successful engagement with the University’s co-curriculum e.g. the Graduate Passport.

A checklist for embedding the graduate attributes is available at: https://sharepoint.soton.ac.uk/sites/ese/quality_handbook/Handbook/Employability%20Statement.aspx

Summary of syllabus content

The module comprises the following 6 sub sections each with its on description and learning outcomes: 

  1. Professional registration and regulation and the role of professional bodies/societies
  2. Consumer protection and marketing
  3. Business planning
  4. Quality control and Audit
  5. Health and Safety and Safeguarding
  6. Hearing aid technology update

 

1.    Professional registration and regulation and the role of  professional bodies/societies

Content:

Using relevant examples and where possible, examples of real cases detailed in the register for HADs and other professions, this component of the module will overview the processes of registration, legislation, regulation and enforcement relevant to a HAD.   The aims, scope and roles of relevant professional bodies and societies such as BSHAA, BAA, BSA will be discussed. 

Learning outcomes

The learning outcomes of this component of the module are to:

  • Provide detailed knowledge and understanding of the registration process for HADs. 
  • Provide detailed knowledge and understanding of hearing aid regulations outlined in each of the HCPC standards in:
    • Education and training
    • Conduct, performance and ethics
    • Proficiency
    • Continuing professional development

 

  • Allow you to demonstrate the ability to synthesize information and to apply your knowledge and understanding of the components of hearing aid regulation to the legal, ethical and professional responsibilities of a registered Hearing Aid Dispenser. 
  • Provide detailed knowledge and understanding of the HCPC enforcement process. 
  • Provide detailed knowledge and understanding of the Professional bodies and Societies relevant to a HAD. 

2.    Quality control and audit for HAD

Content:

This component of the module will cover the principles of quality control (QC) and quality assurance (QA) in particular the components of the audit cycle/audit trail and how this process can be used in QC and QA to effectively and continually review and improve practice.  Examples of National and HAD specific audits will be used as examples.  Methods of individual and group review such as reflective practice and case conference will be explored. Audiology/hearing aid dispensing based examples will be used where appropriate.

Learning outcomes

The learning outcomes of this component of the module are to:

  • Give you an understanding of the principles of quality control and quality assurance. 
  • Provide knowledge and understanding of the audit cycle/audit trail processes and how they are maintained. 
  • Enable you to explore, evaluate and understand the need for reflective practice and review and how this can be achieved and recorded. 

3.    Health and safety and safeguarding

Content:

This component of the module will cover the range of legal, professional and ethical considerations required by a HAD to ensure that a safe practice environment is established and maintained and that the clinician’s conduct is appropriate, safe and competent in order to maintain the safety of patients, clients and users and those involved in their care.  This will include consideration of the following components with example cases where appropriate:

  • Health and safety legislation
  • Safely policy and procedures
  • Hazard control
  • Risk management
  • Protective equipment
  • Environment
  • Infection control
  • Incident reporting
  • Safeguarding – ISA, CRB, DBS

Learning outcomes

The learning outcomes of this component of the module are to:

  • Give you an understanding of the need to establish and maintain a safe practice environment and maintain the safety of patients, clients and users and those involved in their care. 
  • Demonstrate knowledge and understanding of applicable health and safety legislation, policies and procedures including hazard control, risk management and incident reporting. 
  • Give you an uunderstanding of the concept of ‘regulated activity’ and the role of the Disclosure and Barring Service (DBS) and its relevance to HADs 
  • Allow you to demonstrate the ability to synthesize information and to apply your knowledge and understanding of health and safety and safeguarding considerations to the roles and responsibilities of a Hearing Aid Dispenser.

 

4.    Consumer protection and marketing

Content:

Using relevant examples throughout, this component of the module will overview Consumer protection legislation, directives and regulation and how this specifically applies to a HAD. The basics of marketing will be covered including misleading practices, banned practices, and enforcement.  Relevant examples will be used throughout to illustrate key points.

Learning outcomes

The learning outcomes of this component of the module are to:

  • Give you an awareness of current consumer protection legislation including protecting the customer financially and protection from misleading or aggressive practice.
  • Give you knowledge and understanding of the key points of the legislation.
  • Give you an awareness of the role of the HCPC in consumer protection.
  • Give you knowledge and understanding of the enforcement process.
  • Give you an understanding and knowledge of the basic concepts of marketing hearing aids.
  • Give you an understanding and knowledge of the influence of marketing on the client’s experience.
  • Enable you to apply some key elements in marketing through SWOT analysis.
  • Give you the ability to synthesize information and to apply your knowledge and understanding of consumer protection issues and marketing considerations to the roles and responsibilities of a Hearing Aid Dispenser.

 

5.    Business planning

Content:

Using examples throughout, this component of the module will overview the basics of Business planning and accounting relevant to the roles and responsibilities of a HAD.

Learning outcomes

The learning outcomes of this component of the module are to:

  • Give you knowledge and understanding of the purpose of a business plan.
  • Give you an awareness of the benefits and drawbacks of a business plan.
  • Give you knowledge and understanding of the key elements of a business plan.
  • Give you knowledge and understanding of the basics of accounting including basic accounting terms.
  • Give you knowledge and understanding of the importance of cash management.
  • Give you knowledge and understanding of the concepts of break-even analysis.
  • Give you knowledge and understanding of the principles of budget setting.
  • Enable you to synthesize information and to apply your knowledge and understanding of business planning to the roles and responsibilities of a Hearing Aid Dispenser.

 

6.    Hearing aid technology update

Content:

This component of the module will comprise annually recorded presentations from leading hearing aid and assistive device manufacturers and providers presenting updates on their latest technology. 

Learning outcomes

The learning outcomes of this component of the module are to:

  • Update your knowledge and understanding of emerging technologies and new developments in hearing assistance from a range of manufacturers and providers.
  • Allow you to demonstrate the ability to synthesize information and to apply your knowledge and understanding of emerging technologies and new developments in hearing devices to the roles and responsibilities of a Hearing Aid Dispenser.

 

 

Summary of teaching and learning methods

Teaching and learning material is accessible remotely via Blackboard, a web based online learning platform that can be accessed from any computer linked to the internet.  Each of the 6 sub sections will include a recorded lecture which allows the students to pause, search, review and add notes to each lecture based on their individual learning needs.  It will also include power point slides and additional material via web links, pdf and other formats.  Support is available from the programme lead, programme administrator and each of the sub section presenters via telephone, email, online discussion board or in person by prior arrangement.

Study time allocation

Contact hours: 12

Private Study hours:38

Total study time: 50

Summary of assessment and Feedback methods

Assessment Method Number % contribution to final mark Final assessment (✔)
%
Exam      (Duration: hours) 100%%

Other Assessment Notes

Individual multiple choice question exam - summative group presentation. 

Students will be informed whether they have passed or failed the assessment

Referral Method

By examination

Method of Repeat Year

Repeat year externally

Learning Resources

Resource type: Core textbook

Marketing Concepts and Strategies - 4th ed - Authors Dibb S.et al.2001 -Publisher Longong:Houghton

Operations Management 3rd ed - Authors Slack N. et. al 2001 - Publisher Longong: Financial Times/Prentice Hall.


Resource type: On-line resources

Standards of proficiency

10002CBCStandardsofProficiency-Hearingaiddispensers.pdf

 

Standards of conduct performance and ethics

10003B6EStandardsofconduct,performanceandethics[1]

 

CPD

http://www.hcpc-uk.org/registrants/cpd/

 

Registration

http://www.hcpc-uk.org/aboutregistration/professions/index.asp?id=16#profDetails


Health and Safety

None

Cost Implications

Core texts recommended but not compulsory

Appendix: KIS hours

Contact hours for Teaching:Hours
Lectures12
Seminars (including sessions with outside speakers)0
Tutorials0
Practical Classes and Workshops (including Boat work)0
Project supervision0
Fieldwork0
Demonstration Sessions0
Supervised time in studios/workshops/laboratories0
External Visits0
Summer Workshops0
Work Based Learning0
Total12
Independent studyHours
Preparation for scheduled sessions6
Follow-up work6
Revision10
Wider reading or practice116
Completion of assessment task0
Placement Hours0
Year Placement0
6 Month Placement0
Total138